As a company that puts people at the heart of its distribution service, hardware supplier Carl F Groupco is proud to announce a number of long-server achievements. Warehouse Operative Lee Davy has worked for over thirty years for the company and both Technical Manager John Mitchell and IT Manager Steve Lamb have been employed for over a decade. In September this year, Regional Sales Manager Matt Brown joins the long-servers when he also marks ten years with the company.
At the heart of the company’s operation in an essential warehouse role, Lee Davy – with three decades of service – is a dedicated member of Carl F Groupco‘s distribution facility supporting the organisation’s On Time In Full (OTIF) delivery principles.
John Mitchell is celebrating 10 years’ service; he joined Carl F Groupco in January 2006. With a track record totalling over thirty years industry experience from fabrication to hardware design, John’s skills include extensive knowledge and passion for customer support. John was promoted to the position of Technical Manager in 2015.
Since 2006, IT Manager Steve Lamb has provided essential systems support. Steve has played a key role in significant process advancements including the introduction of the company’s CRM and MRP systems to enable the company to continue to grow and maintain stringent service levels.
Matt Brown is another experienced and highly skilled employee: Matt has a background of almost 20 years’ working in the window and door hardware sector. His skills include product knowledge, excellent customer relations and going the extra mile to exceed expectations.
Commenting on the importance of the company’s workforce, Managing Director John Crittenden said:
“Our staff are absolutely essential in ensuring that we maintain our service levels – they provide all important support and offer a human face for hardware. Their dedication is second to none and this really helps to differentiate our offer.
“The long service achievements of Lee, John, Steve and Matt contribute to a total of eighteen people in our forty strong workforce achieving their ten year anniversary. Each and every person in our organisation plays a crucial role in ensuring that we fulfil our customer promise and maintain our service levels – the fact we have so many people with lengthy employment histories with us plays a significant part in maintaining our high standards.”
Carl F Groupco’s impressive staff service statistics include one of its employees achieving an impressive 35 years with the organisation.
Carl F Groupco Limited Tel: 01733 393330 www.carlfgroupco.co.uk
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